Desktop Management: Getting It Right
Desktop Management: Getting It Right Increased compliance needs, rise in security threats and the growing number of desktops and remote workers within organizations make it crucial to provide solid desktop management. Read this white paper for more on achieving efficient desktop management.
Download the white paper at: WebEx
The Fast Track to Service Management Success: AMI
With the growing array of hardware, software, and systems necessary to support businesses, today more than ever, software-as-a-service or on-Demand solutions offer feature-rich, real-time functionality without the burden associated with deploying, managing and supporting an in-house approach. See if it's right for you.
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Art.com Case Study
Art.com turned to Tealeaf for an online customer experience management solution that would provide them all the KPI reporting metrics of a web analytics product, and afford the ability to drill-down into the qualitative details of real customer sessions on their sites.
Now, instead of hypothesizing about why negative trends on the sites are occurring, Art.com can leverage Tealeaf's unique replay ability - a page-by-page, browser-level recording of the actual customer experience - to quickly diagnosis and fix the problems causing failed customer experiences. With Tealeaf in place, Art.com is continually finding areas of their sites to tweak and improve with astounding business benefits.
Download the white paper at: Tealeaf
Levenger Customer Case Study
As a leading online retailer, Levenger is open twenty-fours a day, every day of the year. It is therefore critical that the company has a firm handle on what the customer is experiencing during any given buying or browsing session.
Download the white paper at: Tealeaf
Esurance Customer Case Study
By providing real-time visibility into what customers are doing and seeing online, Tealeaf ensures Esurance can deliver a simple, fast, and seamless insurance buying experience to grow online revenues while reducing support costs.
Download the white paper at: Tealeaf
Dynamic IT: Expand your capabilities with Red Hat open source
Every CIO faces a dilemma. How can I do more with less? Red Hat open source solutions provide a way out of this dilemma. Learn how Red Hat can help you to reduce costs. Drive business innovation. Enable competitive advantage. Improve customer satisfaction. Grow revenue.
Download the white paper at: Red Hat
Information Management: Better Information for Winning Decisions
This white paper explains how the SAS Information Evolution Model aids companies in assessing how they use this information to make strategic decisions and drive business.
Download the white paper at: SAS